Frequently Asked Questions
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals. Your best option is to request a quote under 'about us' then 'request commercial quote' - or you can email us directly. This way we can be sure you are charged the correct amount of fees to avoid any surcharges after you check out. Sometimes our shipping costs do not populate correctly on the website, and this is why we need to create a proper quote for you.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7- 24 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Be sure not to damage the item, and keep the original packaging. All returns are subject to a 10% restocking fee. Please request an RMA first, and as a note our head quarter location is not where the returns should be sent back to. Thanks!
No. Unfortunately we do not offer this service at this time.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.